---
title: "Connecting Tools"
description: "TL;DR: This collection explains how to connect Ballet to external services — via MCP server connectors, workspace secrets, first-party integrations, and CRM/support tool setup guides. Start with the connector registry, store credentials securely, then follow a service guide when you need Salesforce, Zendesk, HubSpot, ServiceNow, or Genesys."
canonical_url: "https://docs.ballet.dev/articles/connecting-tools-aSDBiauUVA"
md_url: "https://docs.ballet.dev/articles/connecting-tools-aSDBiauUVA.md"
---
# Connecting Tools

**TL;DR:** This collection explains how to connect Ballet to external services — via MCP server connectors, workspace secrets, first-party integrations, and CRM/support tool setup guides. Start with the connector registry, store credentials securely, then follow a service guide when you need Salesforce, Zendesk, HubSpot, ServiceNow, or Genesys.

## Who this is for

Builders and Owners who wire playbooks to external systems — and customer admins setting up Connected Apps, webhooks, or OAuth clients.

## Articles in this collection

| Topic | Article |
|---|---|
| Overview | [What is a connector and how do I browse the registry?](/articles/what-is-a-connector-and-how-do-i-browse-the-registry-6PxIdsLTWe) |
| MCP servers | [How do I connect an MCP server?](/articles/how-do-i-connect-an-mcp-server-RtBQhNBIoy) |
| Credentials | [How do I store credentials with Secrets?](/articles/how-do-i-store-credentials-with-secrets-1D8OUcCo0n) |
| Integrations | [How do first-party integrations work?](/articles/how-do-first-party-integrations-cursor-freshdesk-work-ufEctQFe4A) |
| CRM and support tools | [How do I connect CRM and support tools?](/articles/how-do-i-connect-crm-and-support-tools-5h3LJzY5x8) |
| Salesforce | [How do I connect Salesforce?](/articles/how-do-i-connect-salesforce-QAssnBoCFT) |
| Zendesk | [How do I connect Zendesk?](/articles/how-do-i-connect-zendesk-4vye05wEeF) |
| HubSpot | [How do I connect HubSpot?](/articles/how-do-i-connect-hubspot-4m9cExv8K8) |
| ServiceNow | [How do I connect ServiceNow?](/articles/how-do-i-connect-servicenow-vhM5X4bxRn) |
| Genesys Cloud | [How do I connect Genesys Cloud?](/articles/how-do-i-connect-genesys-cloud-PuNN7VxX5y) |

## Related articles

- [How do I edit steps?](/articles/how-do-i-edit-steps-code-and-http-47pGJ6HgKr)
- [What is a playbook?](/articles/what-is-a-playbook-3lHOpTgJUy)
- [How do I trigger and react to playbooks with webhooks?](/articles/how-do-i-trigger-and-react-to-playbooks-with-webhooks-DYv9XyeU51)